Face-up Commission

🖤  The actual commission price depends on the level of complexity.

🖤  Handcrafted products are bound to have imperfections, 

such as small scratches or dust.

🖤  Shipping fee is not included in the price list which will be calculated

when you place your order on our website.

🖤  Our studio is located in Hong Kong. 

Therefore,  all our work will be shipped from Hong Kong by EMS.

(DHL or FedEx are also available but customers are responsible for 

the high shipping fees.)

🖤  Please make sure you like our doll artist’s painting style. 

We do not accept any request to copy other doll artist’s work. 

Pictures you send to us are only for reference. 

🖤  We will send you a digital sketch to confirm the basic outline

before we face up. When the custom head is finished, you may still

request to add on details or darken the colors. However, any request 

removing or big changing will not be accepted. 

🖤  Face Up Process Time : 

Please contact us to check the latest commission queue.

Finish date mainly depends on the queue of commission.

🖤  Face up repair service for free in 2 months

(For original buyer only & Buyer pays shipping fee)

🖤  We won’t work on RECASTS !

🖤  IG & FB : lottiesugardoll

      Twitter : lottiesugar

🖤 You may pay half of the total payment as a reservation for the queuing of the finishing date and pay the balance and shipping before 30 days of the finishing date.